Network Operations Centre Engineer – Tier 2 (m/f)

29 dana do isteka
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Mjesto rada:
Remote Work
Rok prijave:
03.04.2021.

Network Operations Centre Engineer – Tier 2 (m/f) – Remote Work

AA Euro Croatia is a member of AA Euro Group Ltd. Ireland. We are a specialist Recruitment Consultancy operating globally. We recruit for jobs in Ireland and Europe across the Construction, Engineering, Manufacturing, Security, Finance & HR.

We have been retained to recruit a NOC Engineer – Tier 2 by a leading Communications Group, based in Limerick, Ireland. The Network Operations Centre Engineer Tier 2 will provide 2nd line technical support for the Network Operations Centre team to resolve faults/events per customers SLAs once not resolved at Tier 1 level.

The Role:

  • Provide 2nd line technical support for the Network Operations Centre team to resolve faults/events per customers SLAs.
  • Ensure customers are kept fully up to date with the status of notified incidents/queries as per SLAs
  • Mentoring of 1st line technical support engineers.
  • Provide timely completion of root cause investigations after fault scenarios.
  • Planning and execution of network change activities such as network configuration changes, platform migrations, software upgrades
  • Operational verification of new network infrastructure and platforms
  • Facilities Management – oversee the ongoing maintenance of the facilities across the country
  • Change management approval and scheduling
  • Vendor/partner interaction and escalation handling
  • Participation in company emergency callout Rota
  • Additional duties as required

Requirements:

  • In depth knowledge of DWDM/Ethernet/IP/MPLS/Wireless, preferably specialized in one with a good grounding in the others
  • Excellent communication skills with ability to build strong relationships with peer engineers internally and externally in customer and vendor organizations.
  • Good understanding of Co-location Build (Power, Aircon, batteries, BMS)
  • Good understanding of transmission and routing & switching network principles, including service and network build experience in those platforms
  • Excellent time management and organizational skills and exceptional attention to detail with an ability to multitask
  • High levels of flexibility, willingness to learn and develop and awareness of future trends in the telecommunications industry
  • Familiarity with one (or more) of the following vendor platforms – Nokia (formerly Alcatel-Lucent), Juniper, Ceragon, Ciena, or Coriant (formerly Tellabs)
  • Experience testing or validating Carrier Network design and rollout.
  • Cisco/Juniper/Nokia - IP/Ethernet certification
  • Track record of successful technical project execution
  • Familiarity with ITIL framework
  • Fluent in written and spoken English.
  • The employer can provide employment only to candidates with EU citizenship

Benefits:

  • Fully remote work
  • Competitive salary depending on qualifications
  • Opportunity to work with a skilled team of professionals.

Please submit your application in English by e-mail to: croatia@aaeuro.com or contact us for more information on +385 91 1130 055

Please reference the position you wish to apply for in the e-mail title.

All CVs will be treated in the strictest confidence.

AA EURO CROATIA d.o.o.
Savska cesta 32/IX
10000 Zagreb



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