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German Speaking Customer Support Specialist (m/f) - Remote
German Speaking Customer Support Specialist (m/f)
Location:
- Zagreb and/or Remote
Responsibilities:
- handle daily enquiries with customers (native speakers) via phone call, email or chat
- ensure that all enquiries are answered in accordance with set procedures and guidelines
- maintain high customer satisfaction
- document all information according to standard operating procedures.
Requirements and skills:
- excellent German (level C1) both spoken and written
- exceptional communication and problem-solving skills
- positive and enthusiastic attitude towards customer services and customer needs
- previous customer support experience is an advantage
- employer can hire candidates with rights to live an work in Croatia.
What do we offer you?
- work from home
- competitive salary plus monthly bonus
- working hours: full time/part time (24h, 36h, FT per week)
- employment contract: fixed-term, student employment agreement
- location: Zagreb office or 100% work from home
- equipment provided while working at home
- support from an international team of experts
- MultiSport card - program that grants access to hundreds of different gyms, studios and swimming pools in whole of Croatia.
If you feel that you are good fit for this position, please submit your application and we will contact you!
MANPOWER d.o.o. za privremeno zapošljavanje i posredovanje pri zapošljavanju,
Zagreb, Avenija Dubrovnik 16, OIB 35539279541, na osnovu rješenja Ministarstva gospodarstva, rada i poduzetništva,
KLASA: 102-02/09-04/02, UBROJ: 526-08-02-02/2-09-2 društvo je evidentirano u Knjigu evidencije agencija za privremeno zapošljavanje pod brojem 28/09, a na osnovu potvrde Ministarstva rada, mirovinskog sustava, obitelj i socijalne politike, KLASA: 102-02/21-03/28, UBROJ: 524-04-01-02/1-21-2 u Knjigu evidencije fizičkih i pravnih osoba koje obavljaju djelatnosti u svezi sa zapošljavanjem pod brojem 253/21, koje zastupa direktor Aleksandar Hangimana
