German-Speaking Customer Service Representative in Energy Industry (m/f)

25 dana do isteka

Poslodavac:

Transcom WorldWide d.o.o.

Kategorija:

Informatika i telekomunikacije, Prodaja (maloprodaja - veleprodaja)

Mjesto rada:

Work at Home

Rok prijave:

16.03.2026.

Do you love building relationships and solving problems? As a German-Speaking Customer Service Representative, you’ll have the opportunity to help customers, resolve issues, and provide exceptional service. Sounds interesting? Join our team and make a lasting impact.

German-Speaking Customer Service Representative in Energy Industry 📌 Location: Work at Home

What's in it for YOU!

An inclusive, international environment where you'll feel supported, encouraged, and valued from day one;
Continuous learning and development through our internal platforms and external training;
Clear growth path: 90% of our managers started their journey in customer support roles;
Comprehensive onboarding with a 5-week paid training to set you up for success;
Access to corporate benefits, discounts, and more.

Join Transcom as a German-Speaking Customer Service Representative in Energy Industry!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

Support a client that empowers communities through sustainable energy solutions and broadband connectivity, improving life in northwestern Germany
Provide an excellent customer experience by responding to customer queries in a timely and accurate way, via phone, email or chat
Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;
Work in shifts Monday–Friday, 7 AM–8 PM | Saturday, 8 AM–4 PM
Start working March 23rd

To be successful in this role, the following is needed:

C1 or native-level proficiency in German, both spoken and written
Previous experience in a call center or customer service environment
Strong communication skills, empathy, and active listening abilities
A flexible and curious mindset, ready to adapt and learn
A genuine passion for delivering outstanding customer experiences
Experience in the energy industry is a plus, but not required

In order to work from home, you will need to have:

A stable internet connection of at least 10 Mbps or higher.

What life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Apply and write to us if you have any questions, we are here!
We look forward to every new application and would be happy to have the opportunity to present our working conditions in more detail.

Transcom, Vukovarska 31, 31000 Osijek | www.transcom.com