Ovaj oglas je istekao 06.10.2023. i više nije aktivan.
Sadržaj oglasa prikazan je isključivo u informativne svrhe.
Trenutno aktivne oglase pogledajte na www.posao.hr.
Customer Service Team Leader (m/f)

ACG is one of the leading manufacturers
of hard gelatin capsules in this part of Europe.
It is part of the multinational company ACG Worldwide, whose headquarters are in India and which is one of the world's largest manufacturers of capsules for the needs of the pharmaceutical industry in about seventy countries around the world.
Become a member of the ACG team!
CUSTOMER SERVICE TEAM LEADER (m/f)
Location: Ludberg
KEY RESPONSIBILITIES:
- coordination of customer support team
- development of relationships with key customers
- receiving and taking orders from key customers
- development of samples for production processes
- participation in the resolution of customer complaints
- planning the shipment of capsules
- concern about accompanying documentation for customers
- coordination and monitoring of the shipment of capsules
- providing feedback to customers and agents
- market research and search for new customers
- creation of reports and MIS reporting
KEY COMPETENCES:
- sales skills
- negotiation skills
- knowledge of working with people
- customer centricity
- responsiveness as a skill set
SKILLS, KNOWLEDGE AND EXPERIENCE:
- Formal education: bachelor’s or master’s degree in economics
- Experience: 6 years of professional experience
- Foreign language: active use of the English language in speech and writing
- IT skills: knowledge of MS Office package and work in SAP
WHY ACG EUROPE?
- work in the pharmaceutical industry
- structured introduction into a work with a mentor
- continuous professional training and development
- a professionally challenging job in an international environment
- competitive financial package (salary, travel expenses - paid in full, occasional awards, awards for achieved business results, payment of solidarity benefits, compensation for a hot meal)
- additional benefits such gym, a systematic examination, a special gift
Please apply via application link below.