Virtual Program Administrator (German and English) (m/f)

1 dan do isteka
Poslodavac:
Kategorija:
Mjesto rada:
Remote / Virtual / Online / Work from Home
Rok prijave:
05.04.2020.

O poslu

Opis radnog mjesta:
The Program Management Team is responsible for successfully managing the life-cycle of training requirements with our international clients and to ensure high quality of program set up and training delivery. They need to have ongoing communication with key client decision makers and learners through the duration of training and co-ordinate with the other Learnlight teams to assure we meet and exceed training objectives.

Responsibilities and Duties

Managing Programs
· Understanding program requirements, conditions and policies agreed with the client
· Understanding department workflows and following them for tasks
· Identifying key client tasks to prioritize
· Planning, implementing and supervising the necessary measures for the beginning and end of Programs
· Providing support to our sales team to maximize opportunities with clients and maintain a successful relationship
· Offering solutions to clients with any challenges that may arise

Learner Support
· Being communicative with learners
· Showing empathy with learners
· Providing ongoing learner support through their program

Use of Learnlight Platform and Databases
· Demonstrating agility and autonomy with the general use of the Learnlight Platform
· Being meticulous in keeping the information updated in Learnlight Platform
· Developing knowledge of the different functions of the Learnlight Platform
· Showing agility and autonomy with the general use of the internal database of the company
· Being collaborative in giving feedback about the platform and proposing changes
· Developing competence in using the Program Management SharePoint site

Reporting
· Reporting on ongoing key Management Information
· Generating key reports with accurate information and according to the general template
· Delivering reports in a timely manner
· Providing pro-active support for any challenges in reports

Details
Hours: Full-time
Location: Virtual / Remote / Online
Vrsta posla:
stalni radni odnos
Županija:
Sve županije

O zaposleniku

Znanja i kvalifikacije:
Required Skills
· Advanced to Proficient level of English and German
· Excellent communication skills
· Good Interpersonal skills to interact and work with the team and the wider business
· Good organization and planning of work
· Courtesy and kindness in dealing with our clients and learners
· Excellent time-management skills
· Have a global business vision of the wider Learnlight team
Minimalna stručna sprema:
Viša škola
Poznavanje rada na računalu:
napredno
Potrebno radno iskustvo:
jedna godina

Kontakt podaci

Naziv poduzeća:
Adresa:
Rambla de Catalunya 33, 08007 Barcelona
Država:
Spain

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