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Spa receptionist (m/f)

- dan do isteka
Poslodavac:
Kategorija:
Mjesto rada:
Putnički brod
Rok prijave:
12.10.2019.

O poslu

Opis radnog mjesta:
Duties include (but are not limited to):

1. This person works independently in performing the tasks

2. Responsible for entire organization of the Body & Soul Spa reception and representation of the Body & Soul Spa area

3. Provide professional advice for all Body & Soul Spa and Body & Soul Sport offers

4. Provide product consultation, recommendations, and actively sell

5. Book, reschedule, or cancel appointments for the Body & Soul area through the computerized reservation and cash register system in person or over the phone

6. Recognize and forward error messages in the reservation and cash register system

7. Support other employees in handling the reservation and cash register system

8. Handle complaints professionally according to the AIDA philosophy

9. Take, process, and forward guest wishes

10. Systematically take care of repeat customers (recognizing them, anticipating their desires, surprising them, and providing giveaways)

11. Design displays in the Body & Soul reception area

12. Ensure cleanliness, hygiene, maintenance, and security throughout the Body & Soul area, particularly in the reception area

13. Balance the cash register daily and transfer to main reception

14. Advise and instruct guests in using the solarium

15. Actively help with the Body & Soul health bar

16. Cater to guests and supervise the sauna as well as conduct professional sauna infusions

17. Actively cross-sell
Vrsta posla:
stalni radni odnos
Županija:
Država:
Putnički brod

O zaposleniku

Znanja i kvalifikacije:
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