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Sales / Service and administration assistant (m/f)

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Challenging position in Sales Department of the world's premium household brand

Sales/service and administration assistant (m/f)

Miele has a respectful, positive and inclusive culture and working for Miele Croatia is exciting and rewarding. We employ approximately 25 employees in all areas of our business and can provide a great foundation to progress your career within the organization. Our Zagreb headquarters is conveniently situated and is a well-equipped, safe and comfortable place to work.

Your tasks: After comprehensive internal training, you will take over responsibility for tasks in our sales/service backoffice.

  • Customer service for a premium brand (via phone and email)
  • Sales order administration (order proceedings, creating quotations, tele-support for our retail partners and the field sales team, order monitoring, database management)
  • Disposition of service technicians for our customers
  • Administrational support (reporting, forecasting, assistance tasks)
  • Providing information and other internal services
  • Demand planning
  • Complaint management

Your profile:

  • Completed commercial education (school of economics and/or college degree in economics)
  • Working experience in a similar field / position
  • Communication skills (English level B2, additional German skills are an asset)
  • High personal responsibility and resilience
  • Independence at work and self-initiative
  • Team orientation
  • Hands-on mentality
  • Experience with operating in ERP-systems (SAP-knowledge is a clear asset)

We offer an interesting and versatile task area as well as social benefits in a well-founded international company.

We offer an industry leading salary package.

We also offer:

  • Annual salary review and salary levels dependent on skills
  • Career progression opportunities within the company
  • A company culture based on fairness, respect and family values
  • Training academy
  • Opportunities to gain a professional qualification
  • Comprehensive team-building activities

If you regard this opportunity as a personal challenge, we expect your full application per e-mail to [email protected] until September 23rd.

We guarantee full discretion and lawful treatment of your personal data.