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Ovaj oglas je istekao 23.06.2023. i više nije aktivan.
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Reservations Agent (m/f)

- dana do isteka
Mjesto rada:
Rok prijave:
Reservations Agent (m/f)
Location: Savudrija, Umag

Job description:
  • You are the first contact person for our potential guests and partners.
  • You create, change and cancel reservations for individual hotel guests as well as for our villa product (via email, telephone and online extranets) and send corresponding offers and confirmations.
  • Ensure to adhere to all quality standards all the time.
  • Execute up- and cross selling techniques to increase reservation sales and total revenue.
  • You manage, maintain and distribute all correspondence with guests.
  • You have an eye for detail and check reservations to make the guest’s journey as memorable as possible.
What we need from you:
  • Completed education / high school, ideally with hospitality focus.
  • You are a dedicated service professional and know how to put a smile on people’s faces.
  • You work conscientiously, reliably and independently.
  • Working on public holidays and weekends is no challenge for you during the season.
  • You speak fluent English and Slovenian both verbal and written, additional languages Croatian and German are a plus.
  • Fundamental knowledge of MS Office programs.
  • Ideally you have been working already in a 5* luxury hotel and with Opera PMS.
What we offer:
  • Full-time employment
  • Starting salary by agreement (depending on experience)
  • Attractive monthly bonuses
  • Incentive bonuses when achieving upselling targets
  • Company-provided meals
  • Two days off during the working week
  • Provided accommodation or paid travel expenses for employees who have a residence / stay outside the workplace
  • The possibility of employment during the winter season in Kempinski Hotels around the world

Apply now via the 'Brza prijava' link or via email: [email protected]