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Receptionist / Front Office Agent (m/f)

- dan do isteka
Mjesto rada:
Vienna, Austria
Rok prijave:

Receptionists/Front Office Agents for a new opening hotel in Vienna’s city center, with starting date June – July 2023, permanent position.

Are you looking for your dream job in the hotel industry?

Do you want to work in Vienna, one of the most livable cities in the world?

NEXT STEP career network with more than 400 hotel partners in Austria, Switzerland, Germany, and Italy guarantees you a position that will match your skills and wishes 100%.

Contact us and we will accompany you through the whole employment process!

At the moment we are recruiting motivated Receptionists/Front Office Agents (permanent positions), for our partner hotel in Vienna, member of a well-known group, with starting date June – July 2023, permanent position.

Receptionist / Front Office Agent (m/f)

Qualifications & Experience

  • Degree in Tourism and Hospitality Management
  • At least 2 years’ hotel experience in the same position
  • Very good German and English language skills, both spoken and written
  • Strong working knowledge of relevant computer software including MS Office and booking, invoicing and payment systems. Knowledge of OPERA is an advantage
  • Ability to work variable shift pattern, including 4-5 nights shifts
  • Ability to work cohesively as part of a team
  • Ability to multitask and work well under pressure in a fast-paced environment
  • Being calm under pressure with well-groomed appearance and very good manners
  • Excellent customer service skills, guest and service-oriented thinking and acting
  • EU citizen


  • Welcome and greet guests, perform concierge tasks
  • Checking guests in and out, support for national and international guests
  • Preparing and processing of group arrivals & departures
  • Receiving and managing reservations made online and telephonically
  • Verifying guests' payment methods during check-in
  • Assigning rooms to guests and informing them of any specials offered by the hotel
  • Organizing transport services for guests at their request, complete administrative tasks such as invoice control and dispatch
  • Providing guests with information about the hotel and local attractions
  • Cooperating with other departments like housekeeping, reservations, technology


  • Starting date June – July 2023, permanent position
  • Net monthly salary € 1.700, 14 full salaries a year, 5 days/40 hours a week
  • Full social benefits package and daily meals are offered on working days
  • Hotel offers accommodation to the job holder for the first 4 weeks, providing a smooth transition to Vienna
  • Exciting development opportunities within the expanding Group.
  • Employee rate and F&B perks within the Hotels & Resorts of the Group
  • Employees refer employee rewards in all properties of the Group
  • Subsidy for company pension scheme
  • Training and further education and many other corporate benefits
  • Support through the whole employment process in your native language
  • Help with traveling arrangements
  • No agency fees
  • 24/7 agency support Next Step Career Network
  • Stress free employment process

If you have all that it takes, we will be happy to hear from you!
Please send you updated CV including smiling picture in uniform, and Reference Letter to [email protected].