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Groups & Events Coordinator (m/f)

Oglas je istekao
Groups & Events Coordinator (m/f)
Location: Savudrija, Umag

Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested.

Key Responsibilities:
  • Assume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team by the Director of Groups & Events and all sales associates.
  • Constantly gather, understand and apply the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures to the sales and planning process with the client through the Director of Groups & Events.
  • Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process.
  • Effectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.
  • Follow all directions and guidelines shared by the Director of Groups & Events precisely asking questions to better understand any directions and guidelines which may be unclear.
  • Keep all colleagues abreast of all information from the client which may be vital to timely response.
  • Prepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realising the importance of such in order to ensure anticipated results.
  • Assume responsibility for small groups as assigned by the Director of Groups & Events following all department sales and planning procedures precisely and at all times.
  • Handle all types of events under the supervision of the Director of Groups & Events.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Desired Skills & Qualities:
  • Completed training in the hotel industry as well as first experience in the upscale hotel industry in an equivalent position.
  • Professional competence, creativity and attention to detail, as well as very high quality awareness
  • Structured and organised way of working
  • Great interest in team-oriented work
  • Very good knowledge of English and Croatian; knowledge of Italian, German, French or Russian would be an advantage

Molimo prijavite se putem donje 'Brze prijave' ili na e-mail: [email protected]