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Director of F&B (m/f)

Oglas je istekao

Poslodavac:

Falkensteiner Hotel & Residences

Kategorija:

Ekonomija, računovodstvo i financije, Management i upravljanje, Turizam i ugostiteljstvo

Mjesto rada:

Petrčane

Rok prijave:

15.10.2025.

Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe? Would you like to contribute to creating a feel-good home away from home for our guests? At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition. We are looking forward to getting to know you and soon welcome you as part of our team in Petrčane as :

Director of F&B (m/f)
- Falkensteiner Family Hotel Diadora -

JOB DESCRIPTION AND RESPONSIBILITIES:

Operational Leadership & Coordination

Organize and oversee daily operations in all restaurants and bars, ensuring smooth coordination across outlets.
Supervise ordering, preparation, service, and quality control in line with 5★ standards.
Maintain rigorous quality control of all food and beverage products, with special focus on buffet presentation and à la carte offerings.
Coordinate with kitchen and service managers to optimize workflow and guest experience.

Financial & Strategic Management

Develop and manage the annual F&B budget in collaboration with Finance and Controlling, setting clear revenue and cost targets.
Monitor monthly performance of all outlets, analyse variances, and implement corrective measures to improve profitability.
Plan and optimize staffing allocations across seasonal operations (main restaurant, bars, fish restaurant), ensuring cost efficiency without compromising service quality.
Keep detailed records of material usage, beverage stock, and inventory control.

Guest Experience & Service Excellence

Ensure seamless delivery of half-board and light lunch services in the main restaurant, adapting offerings for families and children.
Oversee the design and presentation of menus for each outlet, ensuring alignment with hotel brand and guest expectations.
Resolve guest complaints promptly and professionally, turning feedback into service improvement opportunities.
Develop innovative concepts and promotions (e.g., themed buffet evenings, seasonal cocktail offers, seafood specials at the Fish Restaurant) to enhance guest satisfaction and hotel reputation.
Develop and implement completely new restaurant concept for one of our outlets

Team Leadership & Development

Lead, train, and inspire F&B managers, chefs, bartenders, waiters, and support staff across all outlets.
Conduct regular performance evaluations, identify training needs, and ensure continuous staff development.
Support career progression within the team through mentoring and structured development plans.
Ensure effective scheduling, vacation planning, and task allocation.

Quality, Safety & Compliance

Guarantee compliance with HACCP standards, food safety regulations, and hygiene protocols across all outlets.
Oversee regular inspections of restaurants, bars, and storage facilities, ensuring proper cleanliness, equipment functionality, and safety.
Enforce compliance with alcohol service laws, including ID verification.
Ensure all outlets meet operational standards set by Falkensteiner and 5★ hospitality benchmarks.

Innovation & Collaboration

Collaborate with the Marketing team to create promotional events, seasonal campaigns, and guest experience initiatives.
Introduce new concepts in food and beverage tailored to family hospitality and regional culinary traditions.
Work closely with the Rooms Division and Wellness teams to integrate holistic guest experiences (e.g., healthy kids’ menus, wellness drinks at pool/beach bars).

RESPONSIBILITIES:

Proven experience in F&B leadership within a luxury or family hotel environment.
Strong organizational, financial, and analytical skills.
Exceptional leadership with the ability to motivate and develop a multicultural team.
In-depth knowledge of HACCP, hygiene, and safety standards.
Creativity in menu planning, concept development, and guest experience enhancement.
Excellent communication and problem-solving skills.
Fluency in English; knowledge of German and Croatian is an asset.

OUR EXPECTATIONS:

bachelor’s degree in hospitality management, business administration, or a related field
7-10 years of experience in food and beverage operations
proven leadership experience in a multi-unit capacity
strong knowledge of regulatory standards and compliance
exceptional financial acumen with budget management experience
excellent communication and interpersonal skills
ability to work in a fast-paced, dynamic environment

OUR BENEFITS:

All-inclusive onboarding for a good start at work
Free use of the fitness area
Individual development planning and support through internal and external training and development opportunities
Opportunities to help shape the future in a dynamic and open working environment
Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services

Further benefits can be found here: https://www.falkensteiner.com/en/employer#benefits
For this full time position we offer a competitive salary, depending on qualifications and professional experience.
We are looking forward to receiving your application!