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Ovaj oglas je istekao 11.02.2015. i više nije aktivan.
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Trenutno aktivne oglase pogledajte na www.posao.hr.
Ovaj oglas je istekao 11.02.2015. i više nije aktivan.
Sadržaj oglasa prikazan je isključivo u informativne svrhe.
Trenutno aktivne oglase pogledajte na www.posao.hr.
Customer Service Supporter for Slovenia (m/f)
Oglas je istekao
Poslodavac:
Kategorija:
Mjesto rada:
Zagreb
Rok prijave:
11.02.2015.
O poslu
Opis radnog mjesta:
Customer Service Supporter for Slovenia
“We put customers first at everything we do”
Why join us?
Because you, as a Customer Service Supporter, can be the best you can be every day.
In JYSK we take pride in putting the customer first. Therefore we are currently developing our customer service unit as a very important parameter in securing best practice and high quality in our customer service.
As a Customer Service Supporter you will cooperate closely with the distribution centre, customer service manager, WEB team, customer service units in other relevant countries and relevant transport companies.
The position has reference to the Customer Service Coordinator and will be in HO in Zagreb.
“We put customers first at everything we do”
Why join us?
Because you, as a Customer Service Supporter, can be the best you can be every day.
In JYSK we take pride in putting the customer first. Therefore we are currently developing our customer service unit as a very important parameter in securing best practice and high quality in our customer service.
As a Customer Service Supporter you will cooperate closely with the distribution centre, customer service manager, WEB team, customer service units in other relevant countries and relevant transport companies.
The position has reference to the Customer Service Coordinator and will be in HO in Zagreb.
Vrsta posla:
stalni radni odnos
Županija:
O zaposleniku
Znanja i kvalifikacije:
Everyday matters - The things you will be doing day to day:
- Secure the best possible communication with customers online, by mail and phone
- Order, delivery, return and claim handling with focus on best practice and having the customer needs in scope.
- Handling of requests regarding products from customers
- Administrative tasks such as control of freight invoices and follow-up on undelivered orders
- Support the stores and secure optimal co-operation between Distribution Center, stores & customers
- Contribute to continuous improvements as to the daily procedures in customer service by stressing possible obstacles and suggest areas of improvements for the benefit of the customers
- Participate in securing that the standards of the service levels are met.
We want you, because you:
- Are fluent in Slovenian and English, spoken as well as written.
- Always have quality and the customer in focus
- Have a relevant educational background combined with a minimum of one year of working experience with customers
- Are a strong communicator both in writing and orally combined with a service minded, positive and proactive approach to daily tasks and obstacles
- Have a systematic, structured and persistent approach in order to get things done
- Preferably have SAP knowledge.
Curious?
Then send your application no later than 11th February 2015 to: [email protected]
In 1979, Danish entrepreneur Lars Larsen opened his first JYSK store. With a job in JYSK, you will be part of an international and financially strong community. Today, JYSK has 2,100 stores in 40 countries, and like your 18,500 other colleagues you will play an essential part in our daily efforts to give our customers a good offer. JYSK’s ambition is to provide a great offer for everyone within sleeping and living, fulfilled with JYSK stores all around the world.
- Secure the best possible communication with customers online, by mail and phone
- Order, delivery, return and claim handling with focus on best practice and having the customer needs in scope.
- Handling of requests regarding products from customers
- Administrative tasks such as control of freight invoices and follow-up on undelivered orders
- Support the stores and secure optimal co-operation between Distribution Center, stores & customers
- Contribute to continuous improvements as to the daily procedures in customer service by stressing possible obstacles and suggest areas of improvements for the benefit of the customers
- Participate in securing that the standards of the service levels are met.
We want you, because you:
- Are fluent in Slovenian and English, spoken as well as written.
- Always have quality and the customer in focus
- Have a relevant educational background combined with a minimum of one year of working experience with customers
- Are a strong communicator both in writing and orally combined with a service minded, positive and proactive approach to daily tasks and obstacles
- Have a systematic, structured and persistent approach in order to get things done
- Preferably have SAP knowledge.
Curious?
Then send your application no later than 11th February 2015 to: [email protected]
In 1979, Danish entrepreneur Lars Larsen opened his first JYSK store. With a job in JYSK, you will be part of an international and financially strong community. Today, JYSK has 2,100 stores in 40 countries, and like your 18,500 other colleagues you will play an essential part in our daily efforts to give our customers a good offer. JYSK’s ambition is to provide a great offer for everyone within sleeping and living, fulfilled with JYSK stores all around the world.
Minimalna stručna sprema:
Srednja škola
Strani jezik:
engleski, slovenski
Poznavanje rada na računalu:
osnovno
