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Ovaj oglas je istekao 10.05.2014. i više nije aktivan.
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Call Center Operator (m/f)

Oglas je istekao
Poslodavac:
Kategorija:
Mjesto rada:
Zagreb
Rok prijave:
10.05.2014.

O poslu

Opis radnog mjesta:
Our Call Center Team is responsible for collecting debts from call center in order to initiate negotiations with debtors for account resolution. We are currently looking for ambitious candidates who wish to improve their communication, negotiation and persuasion skills in a professional environment with accent on evaluation of individual performance.

RESPONSIBILITIES:
• Collecting debts in an ethical manner respecting the debtor's rights and with high professionalism
• Managing incoming and outgoing telephone calls, negotiating payment conditions with debtors
• Receiving, registering and handling requests and complaints
• Processing all cases with courtesy and accuracy according to the internal quality standards
• Continuous feedback to Supervisors about daily tasks
• Performing any other new activities in accordance with department procedures

OUR OFFER:
• Working hours: Part time / Monday to Saturday in shifts
• Attractive salary and competitive rewarding system depending on collection success
• Professional development, training and growth within an international company
• Excellent work conditions
Vrsta posla:
rad na određeno vrijeme
Županija:

O zaposleniku

Znanja i kvalifikacije:
THE IDEAL CANDIDATE:
• Previous experience in Call Center or Customer Service would be a strong advantage
• Very good communication and negotiation skills, multi-tasking ability, result-oriented
• Perseverance, high level of self control, patience, fast-learning ability
• Good computer skills
• Availability to work in shifts

If you feel interested in being a member of our successful team, please send your motivation letter and CV in Croatian to [email protected] or via application link below.

Please note that only suitable candidates will be invited to an interview.
Poznavanje rada na računalu:
dobro