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Support Consultant IT NAV ERP Europe (m/f)
The DEKRA Arbeit Group, with its more than 140 locations throughout Europe, is one of the most successful and innovative umbrella organizations in the area of personnel services. We are a highly professional and ambitious company driven by talented and dedicated people who are committed in delivering all our services.
Konica Minolta Business Solutions Croatia based in Zagreb is a services provider in the field of office document solutions, digital production printing solutions, industrial printing solutions and IT services. Konica Minolta continuously invests in research and development and regularly sets new standards for customer offerings.
On behalf of our Client we are looking for an experienced and motivated professional at the position of
Support Consultant IT NAV ERP Europe (m/f)
Place of work: Zagreb
Key responsibilities:
- Provide support for Adria key-users (HR, SLO, RS, BiH) based on key-user requests for MS Dynamics NAV (version 2009, 2017) ERP system and integration with satellite apps (CRM, Customer Portals, ITSM)
- Supporting NAV ERP implementation projects
- Responsible for monitoring of automated processes to ensure the NAV system is available for key-users and working correctly
- Close collaboration with other European IT departments
- Cooperation with local external partners/suppliers
- Major location: Zagreb
- Other locations:
- Other KM offices in Europe with primary focus on Adria region (SLO, RS, BiH)
- Brno office for trainings, team meetings and project meetings
Requirements:
- Completed education in area of Information Technology or Economics.
- Active knowledge of English language
- MS Dynamics NAV knowledge on technical IT consultancy level
- Knowledge of business processes (Sales, Service, SCM/LOG, Finance)
- Experience with support projects of MS Dynamics NAV – Incident mgmt., Service Request fulfilment, Change management
- General IT knowledge (Office, Excel advanced, SQL basic, Infra basic)
- Experience with integration of ERP and other systems is advantage
- Communication skills (Workshops, Skype calls with customers)
- Team oriented and working in a responsible and independent way
- Customer and solution oriented
The Company offers:
- Working exclusively for internal clients
- An adequate remuneration and bonuses in line with achievements
- Great opportunity for learning and full ownership over the product/service
- Long term professional engagement in successful Company
