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UNDER ARMOUR is a company with a committed and passionate group of sports fanatics. We are are looking to add to our team in ARENA CENTAR Zagreb and Ikea Designer Outlet Croatia.

Sales associate (m/f)

Key Responsibilities

  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
  • Execute the Brand Customer Service standards to meet or exceed customers’ expectations
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Use Seasonal Brand and product knowledge effectively during sales interactions
  • Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
  • Adhere to all established policies and procedures
  • Execute and maintain established Visual Merchandising and In-Store Communication standards
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
  • Complete cash register transactions quickly and accurately
  • Minimize loss in both, the stockroom and the sales floor
  • Perform all store operations in a safe, effective and efficient manner
  • Collaborate productively and respectfully with team members
  • Complete all applicable training programs and effectively apply the learning on the job

Key Relationships

  • Customers
  • Peers and Supervisor

Purpose & Impact On Organization

Contribute to meeting or exceeding store sales and profit targets by:

  • Passionately inspiring consumer loyalty to the Brand
  • Effectively serving and selling to customers
  • Diligently executing store operations

Minimum Qualifications

  • Preferably 1 year working experience in a sports/fashion customer & commercial focused retail environment
  • Basic numeracy, literacy and verbal communication skills

If you are young - on your feet, in the head, and most importantly at heart - and want to be part of a team that thrives on passion, you could be our next superstar! We have a fantastic workplace where commitment and innovation drive us to excellence!

If you want to be part of our team please send your CV via the APPLICATION LINK.


Industry: Consumer Goods, Retail, and Sporting Goods

Employment type: Full-time

Experience: Not Applicable

Job function: Sales, Customer Service

Company profile: Kvantum Sport ZG is the official partner of UNDER ARMOUR in Croatia

Founded by Kevin Plank in 1996, Under Armor's mission is
“to make all athletes better through passion, design and the relentless pursuit of innovation”