Ovaj oglas je istekao 31.01.2022. i više nije aktivan.
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Recepcionar / recepcionarka HZZ OGLAS
Viša ili prvostupanjska
job description: JOB APPLICATION METHOD: Via E-mail: email@example.com NUMBER OF POSITION: 15 DATE OF EXPIRY: December 31, 2021 ___________________________________________________________________________ JOB DESCRIPTION - Front office clerk DEPARTMENT: Reception MANAGEMENT LEVEL: Operative REPORTS TO: Front office manager, Front office shift manager PROBATION WORK: 1 month JOB LOCATION: Island Hvar JOB DEFINITION Welcomes guests, provides the necessary information, locates guests and professionally and kindly assist guests in all the reception-related services.
JOB CHARACTERISTICS AND WORK CONDITIONS Work is mostly done standing
includes shift work, weekend, holiday and night work
frequent co-operation with other people and departments
THE NECESSARY EXPERIENCE, KNOWLEDGE AND COMPETENCE Work experience: 1 year on the same or similar jobs Education level: High school Certificates and permissions: safe work training, firefighting Foreign languges: English (B2), second language (B2), third language (B1) PC knowledge: ECDL essentials Competence: general - complaisance and hospitality ; adaptability and flexibility; accuracy, speed and agility; teamwork and cooperation; reliability and responsibility.
specific – focus on aim and client; stress tolerance; organization; creativity; rescpect for people and the rules.
Main responsibilities general job requirements: care about the cleanliness and neatness of the workplace and personal hygiene
courtesy and pleasant interpersonal relationships
knowledge and optimal exploitation of goods, materials and energy
knowledge and maintenance of tools, equipment, aids for work and inventory
Job content: welcomes guests and communicates with guests, directly and through the phone
Takes care of guest satisfaction and finds ways to meet their demands
issues the accommodation unit according to the designated schedule of the authorized person
taking care of guests registration, sends them to the rooms, leaves the guests
provides guests with information on reception and facilities, as well as information about stay and sightseeing
Performs billing and deposits payments
Provides assistance to guests in the form of giving directions and recommendations, arranging transportation, providing awaiting services or other necessities
keeps the reception documentation and archives it
Responsibility: responsible for timely, proper and quality execution of tasks and delegated tasks
Applies the positive regulations and provisions of the company's charter
performs all available activities aimed at maximizing profit and cost optimization
Reporting technical malfunctions and possible damages
financially and materially responsive to breakage, shortfall and damage to basic assets
financially responsible for debts and receivables
EMPLOYMENT TYPE: partial time - SEASONAL WORKING HOURS: full time work shift – 48 till max 60 hours per week due to Work law and signed statements that Employeer is consent to work in redistribution WORK SHIFTS: morning; afternoon; weekends; holidays; split shift; night shift; work shift; one day in week is free. SALARY: net salary: min. 760 € FOOD AND ACCOMMMODATION: in Hotel Bodul-Galeb on Island Hvar in shared rooms with 2 or 3 beds in each room, bathroom included, balcony, beach and centre of the city is near the Hotel , free wi fi on the terrace, 3 meals per day. Accomodation and two meals (breakfast and lunch) are free, dinner is optionally and price for it is 1.60 €. This amount is deducted from the salary. TRANSPORTATION: transportation from domestic land to Hvar is not organized and is not paid by the employer. Worker pays his own transportation. Sunčani Hvar provides assistance in organizing transport to workplaces with detailed informations about destination and how to arrive safely. FOR ANY INFORMATION AND DIRECTIONS PLEASE CONTACT: Ana Cesarec Csaszar Phone: 00385 21 750 045 E-mail: firstname.lastname@example.org
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