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Operations Support Specialist - Student (m/f/d)

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Company overview

At Scalable Global Solutions, we are always looking to strengthen our organization by adding the best available talent to our staff. We are seeking an Operations Support Specialist to help us support our Project Manager and Operations Team.

We have invented "DaaS" [Department as a Solution] as the new disruptive solution for companies and their workforce.

We bring them into the 21st century. We are the only "DaaS" provider who has taken the "Virtual Workforce" concept to the next level.

Operations Support Specialist (Student) [M/F/D]
[Location: Zagreb Office]

Level: Business Development
Language Skills: English is mandatory, German language is beneficial

Professional Skills

Your Qualifications:
- Conceptualize, create, and execute
- Rise to any challenge and offer solutions
- Have a passion for in-depth research and project work that is systematic and detailed
- Have strong attention to detail, organizational skills, and time management
- Able to flex and problem-solve to manage competing demands in a driven environment
- Results-oriented self-starter with a track record of personal accountability, strong work ethic, and integrity

Education (min): You are a student, have 30-35 hours per week to spare, and willing to work in a fast-growing company. Enough for us :)
Reports to Operations and Project Manager
Sector: ICT, Operation, business development
Contract: Student Contract

As our Operations Support Specialist, you will be challenged to be creative in supporting our Project Manager for various administrative duties surrounding a project, as well as support the daily operations of our company.

Role description

  • Assisting the Project Manager
  • Reporting possible errors
  • Supporting software clients
  • Researching and creating manuals, tutorials, and similar
  • Maintaining the software data
  • To hold training for different modules of the software to clients
  • Providing IT support by creating a user set up of workplace
  • CRM administration
  • Support to other company's departments


  • Have excellent communication skills both written and verbal and able to communicate with the team
  • Advanced MS Office user
  • Proficient in documentation processes and keeping up with industry trends
  • Experience in CRM Systems
  • Interest in the IT industry and software development
  • Proactive, creative, and initiatives to propose new ideas and solutions to daily challenges

Personal characteristics

  • If you are driven, curious, analytical, and proactive we would love to hear from you!

    Scalable Global Solutions d.d. / Ulica grada Vukovara 284 / 10000 Zagreb / Croatia