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German Gaming Support (m/f)

- dana
Ubisoft / Concentrix
Informatika i telekomunikacije
Mjesto rada:
Bratislava, Slovakia
Rok prijave:

O poslu

Opis radnog mjesta: German Gaming Support, Ubisoft

Gaming Champions wanted in beautiful Bratislava!

Would you like to turn your hobby into a paid job? Do you want to be part of a gaming community and see what’s going on behind the scene? If so, we have a vacancy for you where you can use your gaming experience, skills and passion and be part of a team who provide advice and support to the gaming community for one of the largest game producers in the world. You will be amongst the first ones to learn about upcoming games by getting your hands on them in our established gaming room – at work!

What can we offer you?
• A bright, modern and exciting place to work, with excellent staff facilities.
• Work on behalf of one of the biggest names in gaming!
• Gaming room with newest technology and games.
• Look after your future with voluntary medical plan and life insurance.
• 100% sick leave reimbursement.
• Extra days of paid holidays and paid leave above statutory minimum.
• Join a supportive team who help each other and run a variety of social events
• Hard work and dedication is rewarded at our annual company awards ceremony.
• Develop your career in a global company of over 225,000 employees across more than 40 countries!

Now let’s see what you’ll be doing:
• Resolving PC/console gaming issues by providing solutions to the gamer’s cases via email
• Providing accurate, valid and complete troubleshooting by applying your skills, experience and technical ability
• Communicating with gamers in a professional manner, taking ownership of their cases, and delivering an exceptional experience with every interaction
• Contributing positively towards the achievement of individual and team performance targets, service levels, and customer satisfaction surveys
• Learning and gaining knowledge of our client’s products and processes
• Supporting extended teams, new projects and the wider business needs as and when required
Vrsta posla:stalni radni odnos

O zaposleniku

Znanja i kvalifikacije:Have you got what we're looking for?
• Fluent German/Deutsche/Tedesco/Njemački (C1) and advanced English (B2)
• Active gamer experience and familiar with both PC and console gaming
• Proficient in troubleshooting technical issues in hardware/PC/console environment
• Good understanding of social media channels and gaming forums/communities
• Friendly personality, a team player and customer orientated
• Positive attitude, self-motivated and proactive

Hours: Monday – Friday, 10:00 – 19:00 + occasionally weekends
Salary: From 1200 EUR gross (depending on experience and skills)

Relocation Package:
Concentrix provide a one-time financial contribution of 600 EUR & 7 nights hotel accommodation as a relocation package as well as assistance with communicating with local authorities.

Please send your CV via application link below or e-mail:
Strani jezik:engleski, njemački
Poznavanje rada na računalu:napredno
Oglasnik grupacija:
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