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Customer Service Representatives Italian and English speaking (m/f)
Place of Work: Rijeka and Zagreb
Your profile:
- Strong administration and organization skills
- Keen eye for detail to ensure high accuracy
- Very good PC skills
- Availability to work on shifts, 5 days a week, Monday to Sunday, 7 a.m. to 11 p.m.
- A previous experience in Customer Service or similar business is a plus
- Excellent communication skills & high focus on customer satisfaction
- Excellent language skills (at least C1) in Italian and English, both spoken and written
- Customer service-orientated and a high focus on customer satisfaction
Responsibilities:
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Offer:
- Belonging to a great international company where you will constantly be learning
Join us in a vibrant, multi-cultural environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands!
Apply link: my.gigroup.hr/jobs
We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking.
Please note that only short-listed candidates will be contacted.
If you have any additional questions regarding the position, please contact us hr.gigroup.com.