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Customer Service Representatives German and English speaking (m/f)

- dana do isteka
Poslodavac:
Kategorija:
Mjesto rada:
Rijeka, Zagreb
Rok prijave:
26.05.2021.
For our client, a call-center company, we are currently looking for Customer Service Representatives (m/f) German and English speaking in Rijeka and Zagreb. You will join a well-established and high performing project looking to achieve success in our long-term strategy.
Customer Service Representatives German and English speaking (m/f)

Place of Work: Rijeka and Zagreb

Your profile:

  • Strong administration and organization skills
  • Keen eye for detail to ensure high accuracy
  • Very good PC skills
  • Availability to work on shifts, 5 days a week, Monday to Sunday, 7 a.m. to 11 p.m.
  • A previous experience in Customer Service or similar business is a plus
  • Excellent communication skills & high focus on customer satisfaction
  • Excellent language skills (at least C1) in German and English, both spoken and written
  • Customer service-orientated and a high focus on customer satisfaction

Responsibilities:

  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Offer:

  • Belonging to a great international company where you will constantly be learning

Join us in a vibrant, multi-cultural environment. Explore you careers possibilities and work on your Personal Development. Above all, enjoy the experience of working with highly prestigious brands!

Apply link: my.gigroup.hr/jobs

We guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking.

Please note that only short-listed candidates will be contacted.
If you have any additional questions regarding the position, please contact us hr.gigroup.com.