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Customer Service Representative (m/f)

- dana do isteka

Adecco is a global leader in providing HR services.

Our client Corteva Agriscience, is the world's first dedicated agriculture start-up. With over 20,000 team members from 130 countries, innovating in 140 world class R&D facilities, they have the resources, leadership heritage and partner ecosystem to make a meaningful impact now and into the future.

For their Croatian team they are looking for new colleague on position:

Customer Service Representative (m/f)
Location: Zagreb

RESPONSIBILITIES:

  • Communication with customers and coordination with multiple business and functional partners
  • Delivery of exceptional service to customers and contribution to Corteva business success
  • Order entry management, from initial contact until product arrival
  • Managing customer demands
  • Lead position in resolution of customer service failures
  • Build and maintain customer loyalty and confidence
  • Master data administration in SAP

REQUIREMENTS

  • Previous experience in a customer-oriented position or graduate with clear customer focus
  • Bachelor's degree
  • Excellent English, both verbal and written communication
  • Computer knowledge: Microsoft Office 365 (experience of working in SAP and Salesforce is a plus)
  • Exceptional interpersonal skills
  • The ability to manage conflicting priorities
  • Capacity to work under tight timelines and in team-oriented environments
  • Accountability for action and problem solving attitude
  • Support in training new team members as needed

OFFER

  • Contract for definite period of time with potential to extend
  • Opportunity to be part of a global industry leader working to discover solutions to the most pressing agricultural challenges of our time
  • World-class benefits, meaningful work and competitive salary
  • Challenging work assignments that grow your skills, capabilities and experiences
  • Diverse, inclusive work environment
  • Performance driven culture with a strong focus on speed, efficiency and agility

If you recognize youself in this description and would like to be a big part of a Corteva's growing team, apply now via link.

Note: Please mind that only the candidates selected for further consideration will be contacted and notified about the selection process.

Adecco Hrvatska d.o.o. ishodilo je dozvolu za obavljanje djelatnosti u svezi sa zapošljavanjem Ministarstva gospodarstva, rada i poduzetništva klasa: UP/I-102-02/20-03/13 od 13.02.2020.