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Customer Experience Specialist (m/f)

- dana do isteka
Poslodavac:
Kategorija:
Mjesto rada:
Zagreb or remote anywhere from Croatia
Rok prijave:
02.09.2021.

Camaloon Croatia is looking to build up a motivated Customer Success and Telesales team that will help us retain clients and grow! Would you like to work in a young and fresh environment? Hype your career! Join us.

Customer Success Specialist / Customer Experience (m/f)
Zagreb or remote anywhere from Croatia

Responsibilities:

  • Communication with a portfolio of clients
  • Answering customer queries and complaints via email, chat and/or telephone
  • Accomplishing results on your own and with your team
  • Inbound and outbound call handling to deliver consistent results (cross selling/overselling)

Who are we looking for?

  • We are looking for people to work from the office in Zagreb or remote anywhere from Croatia
  • French, German, English, Spanish, Italian, Dutch or Swedish as native/high level language and fluency in another one
  • Excellent communication and problem-solving skills
  • Empathy
  • Proactivity
  • Previous experience in Customer Support/ Sales is not must have, but a big plus!

Qualifications:

  • You must have an outgoing personality along with an exceptional level of drive and a desire to learn new skills and to build a career in sales
  • You should have excellent verbal and written communication, interpersonal, and active listening skills, as well as the ability to work autonomously.

Requirements:

  • Firm commitment for a long term cooperation
  • Knowledge of another European language will be considered an advantage
  • Open to challenges and striving to achieve targets
  • Hunger for growth and ambition
  • You are available to work from Monday to Friday (8h/day)

If you are passionate about Sales and Customer Support and you speak English, Spanish, Italian, German, French, Dutch or Swedish this opportunity is for you!