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Customer Experience Specialist (m/f)
Camaloon Croatia is looking to build up a motivated Customer Success and Telesales team that will help us retain clients and grow! Would you like to work in a young and fresh environment? Hype your career! Join us.
Zagreb or remote anywhere from Croatia
- Communication with a portfolio of clients
- Answering customer queries and complaints via email, chat and/or telephone
- Accomplishing results on your own and with your team
- Inbound and outbound call handling to deliver consistent results (cross selling/overselling)
Who are we looking for?
- We are looking for people to work from the office in Zagreb or remote anywhere from Croatia
- French, German, English, Spanish, Italian, Dutch or Swedish as native/high level language and fluency in another one
- Excellent communication and problem-solving skills
- Previous experience in Customer Support/ Sales is not must have, but a big plus!
- You must have an outgoing personality along with an exceptional level of drive and a desire to learn new skills and to build a career in sales
- You should have excellent verbal and written communication, interpersonal, and active listening skills, as well as the ability to work autonomously.
- Firm commitment for a long term cooperation
- Knowledge of another European language will be considered an advantage
- Open to challenges and striving to achieve targets
- Hunger for growth and ambition
- You are available to work from Monday to Friday (8h/day)
If you are passionate about Sales and Customer Support and you speak English, Spanish, Italian, German, French, Dutch or Swedish this opportunity is for you!